We package and prepare your order within 1–2 business days. Once shipped, your package is handled by our partnered delivery services, and arrival times may vary depending on your location. You will always receive a tracking number so you can follow your order every step of the way.

All of our products include detailed sizing information in the product description. For jewelry, skincare tools, or accessories, measurements may vary slightly since many items are handmade, with up to a 5% tolerance. Please check each product page for exact dimensions to ensure the perfect fit, and feel free to contact our support team if you need additional guidance.

Yes, we ship worldwide! Delivery times vary depending on your location and the shipping service used. All orders include a tracking number so you can monitor your package, and our support team is always available if you have any questions about international delivery.

If you’re experiencing issues while placing an order, don’t worry we’re here to help. First, try refreshing the page or using a different browser or device. If the problem continues, please contact us directly and our support team will assist you right away. We’re available 24/7 to help resolve any ordering difficulties and ensure your shopping experience is smooth and easy.

We want you to be completely satisfied with your purchase. If you’d like to return or replace an item, please contact our support team within 30 days of receiving your order. Include your order number and the reason for your request, and we’ll guide you through the process. Our team is here to ensure a smooth and hassle-free return or replacement experience.